1. ACCOMMODATION
Daily stays begin at 2:00 pm and end at 12:00 pm (noon) the following day. Extending the stay beyond this time will depend on the Hotel's availability, to be confirmed at the front desk.
Check-out can only be completed after the room key has been returned to the front desk.
- To maintain order and safety at the Hotel, guests are asked to keep noise to a minimum after 10:00 pm.
- Private parties and celebrations are permitted through the rental of our event space, which requires the mandatory booking of 100% of the Hotel.
- Guests may use the barbecue area free of charge, subject to availability, which can be checked at the front desk.
- Visitors must be received in the Hotel's common areas (lobby and restaurant) and may only go to the rooms with prior authorization from the Front Desk and proper registration, subject to an extra fee.
- Room cleaning is carried out only upon request at the Front Desk.
- Hanging clothes out of the windows is not permitted.
2. FOOD AND BEVERAGE SERVICES
Breakfast (included in the room rate) is served in our restaurant Monday through Friday from 7:00 am to 9:00 am, and Saturday and Sunday from 8:00 am to 10:00 am. Outside these hours, breakfast may be served in the room for an additional fee. Breakfast items may not be consumed outside the Hotel premises.
- Food and beverages purchased at other establishments may not be consumed in the Hotel's common areas.
- It is not permitted to occupy or use the Hotel's common areas (pool, restaurant, lobby, front desk, game room, etc.) with coolers, styrofoam boxes, thermal bags, or similar items to store and/or consume products purchased at other establishments.
- Kitchen operating hours: 7:00 am to 9:00 pm on weekdays, and 8:00 am to 9:00 pm on weekends.
- Corkage fee: wine from outside the Hotel is permitted upon notifying the front desk and paying an additional fee of R$50, added to the room bill.
3. CHILDREN
Children or adolescents under 18 years of age must present identification when accompanied by their parents, or written authorization when accompanied by a duly identified legal guardian, in accordance with Law 8.069/90, Article 82.
Children up to 6 years old do not pay, provided that advance notice is given at the time of booking along with identification documents.
4. GUIDELINES AND INFORMATION
- Our staff are not authorized to handle any guest equipment, such as cameras, cell phones, laptops, or similar devices.
- We recommend special attention to your belongings, especially electronic devices, in the Hotel's common areas.
- Personal items left behind at the Hotel will be kept for a maximum of 90 days. After this period, the Hotel reserves the right to dispose of them as it sees fit.
- We ask guests to take the utmost care with the Hotel's property. Any damage not resulting from normal use, or loss caused by the guest, will be subject to a charge.
5. PARKING AND VEHICLES
The Hotel is only responsible for safeguarding vehicles parked in its internal parking lot.
Please note that the Hotel does not offer valet service and prohibits handing vehicle keys over to staff. The Hotel is not responsible for belongings left inside vehicles.